Reports of Intermittent Inbound and Outbound calls

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Recovering

The issue has been identified and service has been restored. We are continuing to monitor and will post an additional update shortly

Investigating

We have received reports of intermittent inbound and outbound calls. Monitoring shows a small subset of customers with failing / retrying calls.

This is currently being investigated with our providers and we will provide an update as soon as possible.

We apologise for inconvenience caused by this incident

Began at:

Affected components
  • Kwikvoice VoIP Platform