Issue with some kwikvoice SIP trunks and Voice Services

Resolved
Resolved

Continued monitoring shows services have returned to normal and remained stable. Please contact us via our usual channels should you require more assistance or information. We apologise for the inconvenience this issue may have caused.

Recovering

We are seeing traffic return to normal for most users and services, however we have identified an ongoing issue with some inbound numbers which is being investigated.

Investigating

Our Monitoring has made us aware of an issue with SIP trunks and Voice Services - particularly 3CX systems. We are currently investigating the issue with our suppliers with the highest priority. We will update this status as soon as we can. Apologies for the inconvenience caused.

Began at:

Affected components
  • Kwikvoice VoIP Platform