multiple Internet drops across customers

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Recovering

The connections that failed have mostly recovered, we are still waiting for some other connections to re-establish. We will update when all connections have been brought back online

Investigating

Hello,

We are currently investigating reports of an Internet outage with a number of clients.

This is across multiple exchanges and areas. We are investigating with our suppliers as a matter of urgency and will update this post shortly.

We apologise for the inconvenience caused.

Began at:

Affected components
  • Internet Connectivity
    • ADSL / FTTC / FTTP Openreach Broadband services