Loss of broadband connections - UK Wide

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Updated

Services have continued to remain stable, and we are seeking confirmation and further information from our upstream suppliers.

Identified

We are currently investigating the loss of broadband services across a number of our customers. these circuits relate specifically to 2 different providers, we are in contact with them and monitoring the situation. Services have since recovered but we are continuing to monitor, Please accept our apologies for the inconvenience caused

Began at:

Affected components
  • Internet Connectivity
    • Leased Line Internet Services
    • ADSL / FTTC / FTTP LLU Broadband services